Privacy Policy

Lume Grid ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website at lumegrid.com, how we use it, and your choices regarding that information.

Information We Collect

We collect information you voluntarily provide when you interact with our site:

• Contact form submissions: your name, email address, project type selection, and message. This information is submitted when you use the contact form on our site.
• Waitlist signups: your email address, submitted when you join a product waitlist (such as the Curate waitlist).
• Scheduling: when you book a call through our Calendly integration, Calendly collects your name, email, and any information you provide during booking. Calendly is a third-party service with its own privacy policy.

We may also automatically collect technical information such as IP address, browser type, and pages visited through our hosting provider (Vercel) and analytics tools.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and project requests.
• Track and manage leads through our project management tools.
• Send you information about products you have expressed interest in (such as waitlist updates).
• Send email notifications related to your form submissions.
• Improve our website and services.
• Comply with legal obligations.

Third-Party Services

We use the following third-party services that may process your data:

• Monday.com: contact form submissions are stored as lead items in our project management system.
• Mailchimp: waitlist email addresses are stored in our email marketing platform.
• Resend: used to send transactional email notifications related to form submissions.
• Calendly: used for scheduling calls. Operates under its own privacy policy.
• Vercel: our hosting provider, which may collect technical data such as IP addresses and request logs.

We do not sell, rent, or trade your personal information to any third party.

Cookies

Our site does not set first-party cookies. Third-party services (such as Vercel Analytics or Calendly embeds) may set their own cookies. You can manage cookie preferences through your browser settings.

Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is completely secure.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. California residents may have additional rights under the CCPA. To exercise any of these rights, contact us at support@lumegrid.com.

Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, contact us at support@lumegrid.com.